- provide us with all requested information and details of changes in your circumstances in a timely manner so that your file can be taken care in a better manner in the respective High Commission
offices and Visa centres of the United Kingdom, USA, Canada, Australia, New Zealand or any other country whatsoever.
- not offer gifts, money or other favours to our staff in any circumstance
- Always provide us only the genuine documents pertaining to educational, work exp certificates, financial documents and every other document that u furnish to us for admission or visa grant services.
Our Commitment towards our clients : We will provide you with quality services where we:
- identify ourselves and the areas where we will help you realise your dream study destination abroad
- treat you with courtesy and respect
- are fair and reasonable in the services to our clients from across India like admission to various colleges or universities across the world
- give you clear, accurate, timely and relevant information or help you find a good course of study and a reputed university in India or foreign countries like UK, USA, Canada, Australia, Switzerland, Denmark or New Zealand
- collect, store, use and disclose your personal information only in accordance with the law and mutual consent as per our terms of service agreement.
Our Service Standards
Our Charter provides an overview of our service commitment. We are committed to service delivery that is timely, open and accountable, and responsive to your needs like shortlisting of universities or colleges across various countries like UK, USA, Canada, Australia, New Zealand, Switzerland and not to forget our own India and various cities across India like New Delhi, Noida, Gurgaon, Bangalore, Pune, Mumbai to name a few.
We are committed to provide best quality coaching and test preparation services in New Delhi for IELTS, TOEFL, GMAT, GRE or SAT and online coaching module of GMAT and GRE across India from our world class coaching and test preparation centres in South Delhi at Green Park and at Barakhamba Road in Connaught Place, New Delhi.
We are committed to provide the classroom coaching in GRE, GMAT, SAT, TOEFL and IELTS from the best trained faculties in the industry and better infrastructure standanrds in the industry We have a dedicated computer lab for practice purposes for the coaching of IELTS, GRE, GMAT, SAT or TOEFL students at our coaching centre in Green Park and Connaught Place in New Delhi, India.
We use other organisations to deliver a number of our services. We monitor the quality of these specific services against agreed contracted standards.
Compliments and Complaints Policy
If you are unhappy with a service that we provide or fund, we want to know. Your compliments and complaints provide us with information to help improve the quality of our services. Please inform us if any of our staff at any of our branches is not attending to you in a professional manner or any other complaint.
Our Compliments and Complaints Policy ensures that we process all compliments, complaints and suggestions in a consistent way and that we address them appropriately.
How can You make a compliment, complaint or suggestion?
You can provide feedback about any aspect of the services provided or funded by Next World Education and Immigration Consultants, New Delhi.
You can provide a compliment, complaint or suggestion to us in the following ways:
In Person - Use the Next World Education feedback form at our office premises in Connaught Place, New Delhi or Green Park, South Delhi.
Telephone - If you are in India or in UK, Canada, USA, Australia or any other part of the world, you can contact us by telephone and speak to our well trained and supported staff on the following numbers:
- Telephone Feedback Unit during business hours. New Delhi office Telephone: 011-41515654
Online - You can find information about our products and services (including answers to frequently asked questions), application forms and information by visiting our websites.
http://www.nextworldimmigration.com & http://www.nextworldeducation.com
-remail your suggestions, Compliments or Complaints to the Director operations at email id :india@nextworldeducation.com
Or Write to The Manager Feedback at
Central Delhi Head Office : Unit # 1301, 13th Floor, Nirmal Tower, 26, Barakhamba Road, Connaught Place, New Delhi-110001.
South Delhi Branch Office :Unit # 25,, Near Green Park Metro Station, Opposite Indian Oil building, New Delhi-110016 |